GELUXY

Privacy Policy

Effective Date: May 30, 2025

1. Information We Collect

When you request a ride through GELUXY, we collect the following personal information:

  • Full name
  • Phone number
  • Email address
  • Pickup and destination addresses
  • Trip date and time
  • Any special requests you provide

2. How We Use Your Information

We use the information you provide solely to:

  • Process and fulfill your ride requests
  • Communicate with you about your booking (via SMS and email)
  • Assign a driver to your trip
  • Provide customer support

3. We Do Not Sell Your Data

GELUXY does not sell, rent, or share your personal information with any third parties for marketing purposes. Your data is used exclusively to provide our transportation services.

4. Data Storage & Security

Your information is stored securely on Base44's platform. We take reasonable steps to protect your personal data from unauthorized access, disclosure, or loss.

5. SMS Communications & Consent

By checking the SMS consent checkbox on our booking form, you expressly consent to receive text messages (SMS) from GELUXY related to your ride bookings. These messages include booking confirmations, driver assignments, trip status updates, and customer support responses.

  • Message frequency varies based on your booking activity.
  • Message and data rates may apply depending on your mobile carrier plan.
  • Reply STOP at any time to opt out of SMS messages. You will receive a one-time confirmation and no further messages will be sent.
  • Reply HELP for assistance or contact us at 914-410-0306.
  • Opting out of SMS will not affect your ability to book rides, but you may miss important real-time trip updates.

SMS consent is not required as a condition of purchasing any service. Your phone number will never be shared with third parties for marketing purposes.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. For more information, visit our Terms & Conditions.

6. Location Data

If you are a driver using the GELUXY driver portal, location data is collected only while you have tracking actively enabled. Location data is used solely for ride coordination and is not stored beyond the active session.

7. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us. We will respond within a reasonable timeframe.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

© 2026 GELUXY. All rights reserved.