GELUXY

1. Acceptance of Terms

By accessing or using GELUXY's services, website, or mobile application, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Service Description

GELUXY is a private luxury driving service based in Westchester, NY, serving the Tri-State area and beyond. We offer airport transfers, private trips, and hourly chauffeur services. All rides are subject to availability and must be booked in advance.

3. SMS Messaging Terms

By checking the SMS consent checkbox on our booking form, you agree to receive text messages from GELUXY for the purpose of booking confirmations, ride status updates, driver notifications, and customer support. The following terms apply:

• Program: GELUXY Ride Notifications
• Message frequency: Varies based on booking activity (typically 1–5 messages per booking).
• Message and data rates may apply. Contact your wireless carrier for details about your plan.
• To opt out: Reply STOP to any message. You will receive a confirmation and no further SMS messages will be sent to your number.
• To get help: Reply HELP or contact us at 914-410-0306 or geluxy.com.
• SMS consent is never sold, shared, or transferred to third parties.
• Consent to receive SMS messages is not required as a condition of service.

For full details on how we handle your data, see our Privacy Policy.

4. Booking & Confirmation

• All bookings are requests and are not confirmed until you receive a confirmation from GELUXY.
• You will be notified via SMS and/or email once your ride is confirmed or declined.
• GELUXY reserves the right to decline any booking request at our discretion.
• Providing accurate pickup/destination information is the client's responsibility.

5. Cancellation Policy

• Cancellations must be made at least 2 hours before the scheduled pickup time.
• Late cancellations or no-shows may be subject to a cancellation fee.
• To cancel, contact us directly at 914-410-0306.

6. Fares & Payment

• Fare estimates provided are approximate and may vary based on traffic, route changes, or additional stops.
• Final fare is confirmed at the time of booking.
• Payment is due at the time of service unless otherwise agreed upon.
• GELUXY accepts cash, card, and other payment methods as agreed in advance.

7. Passenger Conduct

Passengers are expected to treat drivers and vehicles with respect. GELUXY reserves the right to terminate a ride and charge the full fare if a passenger engages in abusive, dangerous, or illegal behavior. Damage to the vehicle caused by a passenger will be charged to the responsible party.

8. Limitation of Liability

GELUXY is not liable for delays caused by traffic, weather, acts of God, or circumstances beyond our control. Our total liability for any claim arising from our services shall not exceed the fare paid for the specific trip in question.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to Terms

GELUXY reserves the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms & Conditions, please contact us: